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When to call 999

NHS when and what to call

Should you call an Ambulance?

Knowing when to call 999 is a 'common sence' skill that indirectly saves lives.  Calling for an emergency ambulance when it is not an emergency means one less ambulance that can respond to people with life threatening conditions/injuries.

The genral rule for calling an ambulance is for life threatening conditions/injuries such as:

  • Suspected Heart Attack (chest pain)

  • Cardiac Arrest

  • Breathing Difficulties

  • Severe Bleeding

  • Severe Burns

  • Strokes

  • Serious Trauma (eg. Car accidents, bone has broken through skin)

If it is not an emergency, your GP is closed, or you want advice, call NHS24 on 111 or go to

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